Rehab Insight Exercise Physiology

For employers, WHS teams and people leaders

Workplace injury prevention services

Most of what a workplace injury ends up costing is decided before anyone gets hurt. We work on both sides of that, the physical demands and the psychosocial ones, on site and in the actual job.

Talk to us about your site 0431 541 687

Warehouse worker in high visibility clothing operating a powered pallet truck

Why this sits with a clinician

Since 1 April 2023, Queensland employers have had a specific duty to identify and manage psychosocial risk, under the Work Health and Safety (Psychosocial Risks) Amendment Regulation 2022 and the Managing the risk of psychosocial hazards at work Code of Practice 2022. The duty around physical risk has not gone anywhere.

Most employers can show you what they do about the physical side. Far fewer can show what they do about the psychosocial side, and that is the gap a regulator or an insurer will find first.

We are accredited exercise physiologists who spend the rest of our week treating the injuries that come out of workplaces. Everything we recommend here is something we deliver and measure, and for the psychosocial work we bring specialised organisational psychologists in with us. We do not write a report and hand you a list of other people to call.

What we provide

Psychosocial risk assessment

We identify the psychosocial hazards actually present in your workplace, against the thirteen hazards named in the Queensland Code of Practice. Site walk, confidential staff consultation, review of your incident and complaint history.

You get a written risk register with each hazard rated, the controls you already have in place, and the gaps ranked by priority rather than listed alphabetically.

We run the psychosocial work alongside specialised organisational psychologists. They bring the registered psychological expertise, we bring the physical and functional side, and you deal with one engagement rather than two.

Leader training

A practical program for supervisors and managers on spotting psychosocial risk early and on the leadership behaviours that create it. Delivered in short sessions on site, built around your own scenarios rather than generic case studies.

Leaders are the control. Most psychosocial risk is created or prevented by what a supervisor does in the first five minutes of a conversation.

Co-delivered with specialised organisational psychologists.

Physical demands analysis

A measured breakdown of what each role actually requires. Loads in kilograms, frequencies, postures, reach, duration and the environmental conditions the job is done in.

The output is a job dictionary you can use for recruitment, for suitable duties planning, for return to work decisions and as evidence that you understand your own risk.

Pre-employment functional assessment

Functional screening against the physical demands analysis for the specific role, not a generic fitness test. Capacity is reported in the same units as the job description.

Done properly it protects the candidate as much as it protects you, and it gives you a documented baseline if something is reported later.

Manual handling and task training

Task-specific training delivered at the bench, the rack or the vehicle, using the loads your people actually move. Not a classroom session about lifting with your legs.

We train the movement pattern the job requires, and we tell you where the task itself needs to change because no technique will make it safe.

Ergonomic and workstation assessment

Individual or whole-of-floor assessment of workstations, vehicle set-ups and plant interfaces, with recommendations split into what costs nothing and what needs a budget.

Useful where discomfort is being reported but no claim has been lodged yet, which is the cheapest moment to act.

On-site early intervention

A clinician on your site on a set day, available to any worker reporting discomfort. Early advice, a short program, and a clear call on whether it needs a doctor.

This is the service that moves the numbers. A niggle seen in week one is a conversation. The same niggle seen in month three is a claim with a certificate attached.

Workforce capacity screening

Objective physical screening across a team or a shift: grip strength, movement quality, and capacity against the demands of the role. Repeated annually it shows you trend, not just a snapshot.

We report in kilograms and in job terms, because "improving well" is not something you can put in a duties plan or a board paper.

Where we work

We are based in Brisbane and we work on site across South East Queensland, Ipswich, Logan, the Gold Coast corridor, west to Toowoomba, and Cairns and Far North Queensland.

For the right project, we fly. Our clinicians travel to regional Queensland sites and interstate where the scope justifies it, which usually means a multi-day program, several sites under one employer, or a remote site that no local provider covers. Tell us where the site is and what you need done, and we will tell you honestly whether flying a clinician in is the right answer or whether you are better served locally.

How an engagement runs

  1. Scoping call. Twenty minutes. What the work is, what has already been tried, what you are actually worried about.
  2. Site visit. We come and look. Most of what matters is not in the incident register.
  3. Written report. Findings, risk ratings and recommendations ranked by what will move the most risk for the least money.
  4. Delivery. We deliver the recommendations we are qualified to deliver, on a timeline agreed up front with fixed pricing.
  5. Review. We come back and measure whether it worked, and we tell you if it did not.

Common questions

Do we need an injury or a claim before you can help?
No. This work is separate from treatment and is engaged directly by the employer. It is most useful before a claim exists.
How is this priced?
Fixed fee per piece of work, quoted after the scoping call. Travel and accommodation for sites outside South East Queensland are quoted separately and shown as a line item, not buried in the rate.
Will this satisfy our psychosocial duty?
It gives you a documented risk assessment, controls and a review cycle, which is what the Code of Practice asks for. We are clinicians rather than lawyers, so we tell you what we found and what we recommend. Whether your overall WHS system meets your obligations is a judgement for you and your WHS adviser.
Can you work alongside our existing WHS provider?
Yes, and often that is the better arrangement. We bring the clinical side. We are not trying to replace a safety consultant or an occupational rehabilitation provider.
Do you also treat our workers if something does happen?
Yes. We are a registered WorkCover Queensland treatment provider and we also work across CTP, DVA and private funding. See our WorkCover services.

Tell us about your site

Send us the roles you are worried about and we will tell you what we would look at first. No obligation and no proposal you did not ask for.

Get in touch 0431 541 687