CTP and motor vehicle injury
Rehabilitation after a car accident
Whiplash, spinal and soft tissue injury, and the part people rarely mention: getting back behind the wheel.
We handle the insurer paperwork
Treatment after a motor vehicle accident in Queensland can be funded by the CTP insurer, but it has to be approved first. That approval step is where most people give up and simply live with the injury.
We prepare the rehabilitation plan, submit it to the insurer, and follow it up. The claimant does not chase anything.
Driving anxiety is part of the injury
Tensing at intersections. Avoiding the road it happened on. A jolt of fright when the car in front brakes. This is a common response after a crash and it is treatable, and we work on it alongside the physical rehabilitation rather than treating it as somebody else's problem.
Who refers
CTP insurer case managers, GPs, plaintiff solicitors, and claimants directly. Roughly a third of Queensland claimants are unrepresented, and they can approach us themselves.
Common questions
- Will this cost me anything?
- Once the CTP insurer approves the rehabilitation plan, treatment is funded through the claim.
- Do I need a lawyer to be referred?
- No. You can contact us directly, and we can prepare the rehabilitation plan for insurer approval.
- How long does insurer approval take?
- The insurer has a set period to approve, reject or request more information after the plan is submitted. We follow it up on your behalf.
What you get when you refer
- Contact within one business day
- We call the referrer, not just the client.
- First appointment within five business days
- Across South East Queensland. Cairns and Far North Queensland by arrangement.
- Initial report within five business days of assessment
- Function and capacity, not attendance.
- Written updates every fortnight
- Without you having to ask for them.
- Case conference attendance on request
- In person, by phone or by video.
- Direct access to the treating clinician
- You get their mobile. Not a reception queue.
Have a client who needs exercise physiology?
Send the referral, or call and talk it through first. Both work.